faq

 
 
 
 
 
 
 
 
 
 
 
 
 

Do I need a referral from a doctor?

 

How long will each session be?

 

How many sessions will I need?

 

Are my sessions confidential?

 

Am I eligible for a Medicare rebate?

 

Am I covered by my Health Insurance?

 

How and when do I pay?

 

What Is The Difference Between Psychologists, Psychiatrists and Counsellors?

 

Fees

 

What can I expect from my session?

 

Do you see adults and children?

 

Do you offer after hours appointments?

 

Why choose us?

 

 

 

Do I need a referral from a doctor?

Anyone can choose to visit a psychologist without a referral from a doctor. The advantage of having a doctor’s referral is that you will then be entitled to a rebate from Medicare, provided the doctor has completed a Better Access to Mental Health Care Plan (Item 2710) for you.

 

Without a doctor referral you are generally still entitled to Private Health Insurance refunds. These are available from over 40 different health insurance funds. Please check with your insurer for details on your level of 'psychology extras' cover.

 

You cannot claim both the Medicare rebate and a Private Health Insurance refund for the same psychology visit.

 

 

How long will each session be?

Appointments are typically 50 minutes long. The initial session is also the same length of time and charged at the same rate.

 

 

How many sessions will I need?

This varies and is tailored to your individual needs. Most people attend between 4 -6 sessions. More complex or longstanding issues can take longer. Initially sessions are weekly or fortnightly but after a few sessions can stretch out to monthly. Please be assured we will work together on a flexible plan that suits you.

 

 

Are my sessions confidential?

Your privacy is of our upmost importance. Psychologists are bound by the legal requirements of the Privacy Amendment (Private Sector) Act 2000 and follow strict guidelines for professional conduct that include confidentiality.

 

 

Am I eligible for a Medicare rebate?

Eligibility is determined by your GP. If your GP determines that you could benefit from seeing a psychologist he/she will complete a GP Mental Health Care Plan (Item 2710). Alternatively, you can be referred to us by a Psychiatrist or Paediatrician. The Medicare rebate for a consultation is available for up to 10 sessions per calendar year.

 

 

Am I covered by my Health Insurance?

You will need to check with your private health fund whether your plan covers your session costs and to what level. More than 40 funds offer a rebate for psychology services. You can be reassured that we are fully qualified and registered with all private health insurers for any rebates that your private health fund policy may offer.

 

 

How and when do I pay?

Clients are expected to pay for each session on the day. EFTPOS is the preferred method of payment but credit cards (Visa and MasterCard), and cash are also accepted.

 

You can claim for Medicare rebate or Private Health Insurance refund on the spot automatically as we have both a Medicare and HICAPS EFTPOS terminal. This saves you all the hassle of taking a paper receipt to another office for claiming. However, paper receipts are available if you prefer.

 

If you are being funded by Work Cover, the Motor Accident Insurance Commission, Victims Counselling and Support Service, or the Department of Veterans Affairs sessions are free, but you must make prior arrangements and ensure all paperwork has been covered before making the appointment.

 

 

What Is The Difference Between Psychologists, Psychiatrists and Counsellors?

Psychiatrists are firstly qualified doctors who have done six years of medical studies at university, who then go on to do further specialist study into medical treatments that affect the brain and human behaviour. When psychiatrists are consulted they usually prescribe medication to relieve the symptoms that their patients are suffering.

 

Our psychologists do a minimum of six years specialist study at university. In addition, we undertake continuing professional development which ensures we are able to provide you with the best and latest treatment approaches. Psychologists learn about the human brain, behaviour, emotions, and social aspects of people. After this they do another two years under the close supervision of an experienced clinical psychologist. All psychologists must be registered with the Psychology Board of Australia/AHPRA. Psychologists are not only good at listening to problems but they trained in techniques to diagnose what is causing the problems and can offer simple life changes to help patients manage to overcome the problem themselves, often without medication. Psychologists can see people who are struggling with everyday life problems such as stress or relationship difficulties, or who are, perhaps, suffering from depression.

 

Counsellors have a wide range of training varying from a 6-week welfare course or longer. Counsellors do not need to be registered and there are no qualifications required to be called a counsellor or psychotherapists. Generally counsellors are very good at listening to problems and offering the sort of good advice that you might hear from trusted family or friends.

 

 

Fees

Please contact our friendly receptionist at Adelaide City Psychology to enquire about our fees. We aim to offer you effective, tailored and affordable services. Bulk billed sessions may be available for those who meet the eligibility criteria.

You do not need a referral to see a psychologist. However, to claim a Medicare Rebate, your eligibility will need to be assessed by a GP, Psychiatrist or Paediatrician. This enables children, young people and adults to receive 10 sessions per calendar year subsidised by Medicare.

Special arrangements can be made for patients who hold a Health Care Card from Centrelink. Please phone and enquire.

 

 

What can I expect from my session:

Our psychologists will take a detailed history, you are welcome to ask any questions you like and we will work with you collaboratively to develop a plan. In the first session our psychologists will develop an understanding of your concerns by exploring your thoughts, emotions and behaviour, asking about the background of the problem, and asking you to fill out questionnaires where appropriate. The aim will be to help you understand your problems, to develop effective ways of managing and coping with difficulties, and to make changes that improve your well-being. We do this in a safe, relaxed, respectful and confidential environment.

 

 

Do you see adults and children?

Yes we see a variety of clients including children, adolescents, adults and parents

 

 

Do you offer after hours appointments?

Yes we have a number of after hours appointments available.

 

 

Why choose us?

Our focus is to assist you to utilise your strengths, help you find direction and provide you with practical skills to manage your thoughts, emotions, and circumstances. You will benefit from enhanced wellbeing, increased self-esteem, and resilience. Our therapeutic approaches are person-centred, solution focused, and based on the latest in research.

 

Our psychologists are registered with Australian Health Practitioner Regulation Agency (APRHA) and the Psychology Board of Australia (PSYBA). This means that we utilise only the highest quality proven techniques and follow the Psychologists code of conduct to provide the most professional and effective service for you.

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